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  Oct 31, 2024
 
Palo Alto College Schedule/Catalog 2023-2024 
    
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Palo Alto College Schedule/Catalog 2023-2024 [Archived Catalog]

Computer and Networking Support Specialist, Level 2 Certificate


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This Level 2 Certificate provides intermediate and advanced development of those responsibilities one would be tasked within a small or medium sized Information Technology Department. Students are prepared to troubleshoot advanced hardware and software issues to address client needs. Students learn hands-on techniques for traditional networking and cloud networking escalated issues including basic cybersecurity. This certificate prepares students for the CompTIA A+, Network+, CCNA, and CompTIA Security+. 

This offering is available in the following modes:

Face-to-face, Fully online

With this award, you may seek jobs such as:

Computer Technician, Computer Information Specialist, Computer and Networking Support Specialist 

Related Awards:

Computer and Networking Support Specialist, A.A.S.  

Computer and Networking Support Specialist Level 1 Certificate  

Cyber Defense and Operations Level 2 Certificate ♦   

Cyber Defense and Operations, A.A.S ♦   

Cyber and Digital Forensics Level 1 Certificate ♦   

Network and Cloud Computing. Level 2 Certificate   

Network and Cloud Computing, A.A.S.  

Total Credit Hours Required: 42


Milestone Course(s)


*** denotes Milestone course(s)

A milestone course is a course that is critical for success in this program as determined by the Faculty of the Alamo Colleges District.

Additional Program Information


This degree helps the student prepare for a career as a networking and computer support specialist. All computer support positions require strong analytical thinking and problem-solving abilities. Technical support specialists may be promoted to supervisory positions in which they oversee the work of a support staff and handle more complicated problems. With additional training or education, a support specialist may pursue a career as a quality assurance engineer who tests computer programs for problems or designs software to perform such tests.

Notes:


* Capstone Course
CIP Code: 11.0601
Major Code: COSP

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