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    Palo Alto College
   
 
  Oct 04, 2022
 
Palo Alto College Schedule/Catalog 2014-2015 
    
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Palo Alto College Schedule/Catalog 2014-2015 [Archived Catalog]

Corporate and Community Education/Continuing Education


  

   

Mission Statement

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The Corporate and Community Education Division, a non-profit entity, is dedicated to providing a variety of quality, relevant and essential traditional and non-traditional educational programs to individuals, businesses, and the community at large to help fulfill employer training needs, as well as the career and/or personal training aspirations of our students.

Corporate and Community Education Division:

  • supports employer training needs;
  • provides a wide range of incumbent worker development programs for adult learners to help facilitate career advancement;
  • helps prepare learners for college matriculation; and
  • provides wholesome recreation alternatives and meaningful community programs designed to enhance our community’s everyday quality of life.

Customized Training

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The Corporate and Community Education Division offers programs that lead to a certificate of completion applicable for professional development and workforce training and/or a state agency certification and/or license. This division has delivered contracted instruction to local employers, professional associations, and governmental agencies in and around San Antonio. Customized Training is assessed by analyzing the needs of the employer and workforce to determine the appropriate material and methods needed to successfully meet their training requirements. Training can be delivered at your facility or ours. Our goal is adult education for academic, occupational, professional, and cultural enhancement with contracted instructional programs and services for area employers that promote economic development.

Certificates of completion are issued for all classes and Continuing Education Units (CEU) or Continuing Professional Education (CPE) Units are awarded accordingly.

  • The CEU is a nationally recognized standard of measurement defined as one (1) CEU for ten (10) contact hours.

Palo Alto College is approved by the State Board for Educator Certification to provide CPE activities to Educators for certificate renewal purposes. All Texas Educators who hold a Standard Certificate must renew it every five (5) years. As a condition of renewal, superintendents and principals will be required to complete 200 clock hours of CPE, and all other educators must complete 150 hours.

  • The CPE is a standard of measurement recognized by the Texas State Board of Education Certificate as one (1) CPE for each contact hour.

Co-Listed Courses

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Co-listed courses are credit courses.  Students enroll in the Corporate and Community Education (CCE) Division and are allowed the opportunity to participate in a credit course for non-credit. This collaboration allows non-credit students who would like to enhance their skills and learn something new in a particular discipline the opportunity to register in a credit course without entering a credit degree plan.

Who is interested in co-listed classes?

  1. Degreed students seeking professional development.
  2. Life-long learners.
  3. Students seeking college experience.

Which academic courses could I take?

  1. Almost all subject courses are eligible to be co-listed.  Each department chairperson and/or lead instructor is given the right to allow students into a co-listed course within the department and/or discipline.
  2. Upper-level courses can be considered for co-listing on an individual basis.  CCE will seek approval from the department chairperson and/or lead instructor as well.

How will I benefit?

  1. Enrolling as a co-listed student allows the student to enroll in a credit course to obtain the competencies of the course without entering into a credit degree plan.
  2. No THEA (testing) requirements.
  3. Normally no pre-requisite requirements.
  4. Reduced tuition and fees.
  5. Increased course offerings available to the student.
  6. Upon course completion, the student will receive a Certificate of Completion - only if the student has successfully completed 80 percent of the course requirements.

Credit Hours

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Continuing Education hours in various training programs can be transferred to credit hours that will lead to a college degree. To be eligible, the student must already have six hours of college credit, be in good standing and must have consulted with a faculty advisor. A processing service fee per credit hour will apply.

For additional information please contact the Corporate and Community Education Division at (210) 486-3400 or visit our website at http://www.alamo.edu/pac/continuing-education/

Adult Learning Academy

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The Adult Learning Academy under the direction of the Corporate and Community Education Division provides members of the community with resources to gain a better job, reach personal goals and improve their quality of life. The program has evolved as one that has delivered customized workforce training and implemented innovative tailored literacy programs to multiple populations in the San Antonio community. The success of the program can be attributed to the consistency of a flexible schedule, strong curriculum, and well-qualified, and experienced instructors. The program consists of English as a Second Language (ESL), ESL for the Workforce with College and Career pathway opportunities, ESL Academic Preparation, and General Education Development (GED) courses.

Recognizing that there is always room for growth, that we have incredible potential to acquire skills and attributes, begin your growth process by doing the things that are important to you and your well-being. If that means obtaining your GED, upgrading your basic skills or learning English, Palo Alto College provides that opportunity.

Employers, elevate the skills of your employees through learning that builds confidence. Upgrade basic skills in math, writing, reading or English as a Second Language so that your employees can meet the challenges of today’s fast paced workplace. Don’t see the course you are looking for? Ask us about customized training options!  Below please find a listing of our Adult Learning Academy programs.

English as a Second Language (ESL)

ESL 0100 Listening I 36 Hours
ESL 0100 Listening II 36 Hours
ESL 0200 Reading I 36 Hours
ESL 0200 Reading II 36 Hours
ESL 0300 Writing I 36 Hours
These courses are for non-native speakers of English who have limited or no English language skills and who are 17 years or older. Course includes communication skills in the areas of basic grammar, speaking, listening, reading and writing. Assessment assures placement in the appropriate level. Course levels include Pre-Basic, Beginning, Intermediate and High Intermediate.

GED Preparation (48 hours-8 week course)

LIT 1001 GED Prep 48 Hours

The course provides instruction in 4 content areas. The course is designed to review and develop the Math, English & Language Arts, Social Studies, Science and critical thinking skills students need to succeed in passing the GED exam.

Child Care Program

Students interested in working with young children in a child care setting will learn the necessary skills to properly care for young children and to acquire and maintain licensure with the national association of child care workers, the Council for Early Childhood Professional Recognition.

CDEC 1016 Child Development Associate (CDA) 120 Hours

This program is tailored to instruct students on the necessary skills needed to successfully become a certified CDA associate. Students will learn practical skills based on curriculum needed to ensure success as a CDA. Students are required to maintain current First Aid/CPR certification. Course cost includes: CDA Packet and four hours of observation. Book required: Essentials, located in the Palo Alto College Bookstore. Upon completion of the program, students are eligible for certification by the Council for Early Childhood Professional Recognition after paying an assessment fee to the Council.

Paralegal

Join this fast growing industry and enjoy a wide range of employment opportunities in both the private and public sector. Paralegal or legal assistants are utilized by attorneys, corporations, insurance companies, banks, real estate companies, and governmental agencies. The skills required in this certificate program prepare the student for an entry-level career in Paralegal by providing a practical and intense study using a wide variety of areas of law and completes the program with a thirty hour internship.  358 Hours. 

 The available courses are: 

1. LGLA 1002 Introduction to Paralegalism 

2. LGLA 2011 Paralegal Trial Preparation and Procedures 

3. LGLA 2000 Notary Public Training 

4. ITSC 1010 Paralegal Software - Pro Doc 

5. LGLA 1011 Introduction to Law 

6. LGLA 1055 Family Law 

7. LGLA 2005 Interviewing and Investigating   

8. LGLA 1019 Legal Ethics and Professional Responsibility 

9. LGLA 2003 Tort and Personal Injury Law 

10. POFL 2005 Legal Research 

11. LGLA 2088 Internship - Paralegal

Healthcare Training

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In less than a year, you can create your future in the healthcare industry. Health-related occupations provide guaranteed employment across the globe. As the population ages and more and more people seek health care, the need for all levels of healthcare workers increases.

Certified Nurse Aide Course

Prerequisite: Recent TB Skin Test, Hep B Shot series and a Background Check at www.precheck.com

This is a two-part course. Both courses are required for certification. Topics include resident’s rights, communication, safety, observation, reporting and assisting residents in maintaining basic comfort and safety, with emphasis on effective interaction with members of the healthcare team.

NURA 1001 Certified Nurse Aide (CNA) 68 Hours
This course prepares entry-level nurse aides to achieve a level of knowledge and skills, essential to provide basic care to residents of long-term care facilities. Topics include resident’s rights, communication, safety, observation, reporting and assisting residents in maintaining basic comfort and safety, with emphasis on effective interaction with members of the health care team. Licensing Agency: Texas Department of Aging and Disability Services.
     
NURA 1060  Clinical: Nurse/Aide
*Prerequisite: NURA 1001
48 Hours
A health-related work-based learning experience that enables the student to apply specialized occupational theory, skills, and concepts. Direct supervision is provided by a clinical professional. Course includes TDHS test. Licensing Agency: Texas Department of Aging and Disability Services.
 
NURA 2005 Preparation for the Certified Nurse Aide (CNA) Exam 16 Hour

This test preparation course is to assist you in preparing for the NNAAP™ Written Examination.  The focus of this course will help you to familiarize yourself with the styles and types of questions that will appear in the actual examination and also includes a review of skills learned in the CNA course

Medication Aide Program

Prerequisite: Recent TB Skin Test, Hep B Shot series, current immunizations and Background Check (www.precheck.com)

This program is designed to maintain and enhance the competency of Medication Aides to administer medications as specified by the Health and Safety Code. Applicants must be employed as Certified Nurse Aides listed on the Texas Nurse Aide Registry in active status and currently employed in a facility licensed under Texas Health and Safety Code Chapter 242 on the class start date OR be employed on the class start date as non-licensed direct care staff in a facility licensed under Chapter 247 or an ICF-MR facility, State School for the Mentally Retarded or the Texas Department of Criminal Justice and have 90 days previous employed in the year preceding the class start date.  THIS DOES NOT INCLUDE HOME HEALTH AGENCIES, HOSPITALS, SKILLED NURSING FACILITIES (SNF) IN HOSPITALS, STAFFING AGENCIES, CITY-COUNTY JAILS OR ADULT DAY CARE. 

NURA 1013 Medication Administration for Nurse Aides 144 Hours

This course gives advanced instruction in preparation and administration of designated medications by Certified Nurse Aides working under the guidance of a licensed nurse. Student must be employed on the first day of class in a Medicare Skilled Nursing/Medicaid Facility, licensed MHMR facility, or have a minimum of 90 days employment providing patient care in a licensed assisted living facility. Students must have a high school diploma or GED equivalent.  Licensure: Texas Department of Aging and Disability Services.

Nursing

Nursing combines the art of caring with the science of health care for one of the most in-demand, high-growth career tracks in the industry. For licensed nurses whose skills are not current and/or whose license has expired, the online course is for you.

Re-Entry Nursing Program Online

Prerequisite: Recent TB Skin Test, Hep B Shot series, current immunizations and Background Check (www.precheck.com)

RNSG 1006 Re-Entry Nursing Update 128 Hours

Current nursing practice as related to the clinical areas of medical-surgical, maternal-child, psychiatric-mental health, community health, and emergency nursing care. This course is designed for inactive nurses returning to active practice. This course will summarize the Nursing Practice Act of Texas; differentiate and support holistic nursing care for clients and families utilizing appropriate nursing knowledge, experience, and legal/ethical standards of care; compare and contrast the different roles of professional nurses and their contributions to the profession; and utilize critical thinking principles to develop a holistic plan of care for clients with health care needs.

LVN Refresher Theory Program Online

Prerequisite: Recent TB Skin Test, Hep B Shot series, current immunizations and a Background Check at www.precheck.com

VNSG 2033  LVN Refresher Theory Program Online 128 Hours

This course is designed for inactive LVN nurses returning to active practice.  The focus of the course is to expand the nurse’s knowledge, skills and attitudes by applying information related to new technology, equipment, current nursing trends, and legalities to previously acquired formal education and skills competency.

This course is designed to meet the educational needs of nurses who have been out of the clinical setting for some time and desire to re-enter the workplace and as part of the Board’s requirement for reinstatement of licensure (required to complete a refresher course).  Content is based on the Texas Board of Nurse Examiners (BNE) recommendations for “nursing refresher” courses.

Prerequisites:  Students in this course must hold a current or pending renewal nursing (RN/LVN) license.  Current enrollment in RNSG 1060/VNSG 1060 - Nursing - RN/LVN Training is required for successful completion of this course.

Emergency Medical Technician (EMT) Basic

This course includes all the knowledge and skills necessary to provide emergency medical care at a basic life support level with an ambulance or fire service or other specialized services.
Prerequisite: Hepatitis B, Recent TB Skin Test, H.S. Diploma or G.E.D.

EMSP 1001 Emergency Medical Technician (EMT) Basic 176 Hours
Learn the basic skills of saving lives by becoming an EMT - one who is normally first on the scene of accidents or major medical emergencies. This course includes all the knowledge and skills necessary to provide emergency medical care at a basic life support level with an ambulance or fire service or other specialized services.

Students will be able to demonstrate a working knowledge of clinical information and related topics relevant to the practice of pre-hospital emergency medical care of the EMT-Basic level; demonstrate the ability to competently perform all applicable skills; and exhibit attitudes and behavior consistent with the ethics and professionalism expected of the EMT-Basic. Curriculum based on Department of Transportation National Standard Curriculum.

Additionally, skill development to meet the Department of Transportation Emergency Medical Technician - Basic guidelines in all aspects of pre-hospital emergency care and hazardous material awareness will be taught. Students will display a working knowledge of clinical information and related topics relevant to the practice of pre-hospital emergency medical care at the EMT - Basic level; demonstrate the ability to competently perform all applicable skills; and exhibit attitudes and behavior consistent with the ethics and professionalism expected of the EMT - Basic. Licensure/Certification Agency: Texas Department of State Health Services and/or the National Registry of EMT’s.

EMSP 1060 Clinical Emergency Medical Technician 90 Hours

This course is a continuation of EMSP 1001. This course will include skill development to meet the Department of Transportation - Basic guidelines in all aspects of pre-hospital emergency care, and hazardous material awareness will be taught. Licensure/Certification Agency: Texas Department of State Health Services and/or the National Registry of EMT’s.

Emergency Medical Technician - Advanced

This course includes all the knowledge and skills necessary to provide emergency medical care at the next level.

TBD    Emergency Medical Technician (EMT) Intermediate 144 Hours
Students will be able to demonstrate a working knowledge of clinical information and related topics relevant to the practice of pre-hospital emergency medical care of the EMT-Intermediate level; demonstrate the ability to competently perform all applicable skills; and exhibit attitudes and behavior consistent with the ethics and professionalism expected of the EMT-Intermediate.

Curriculum is based on 1985 Department of Transportation National Standard Curriculum. Texas contracts with National Registry to test at the 1985 level. Additionally, skill development to meet the Department of Transportation Emergency Medical Technician Intermediate guidelines in all aspects of pre-hospital emergency care will be taught. Students will display a working knowledge of clinical information and related topics relevant to the practice of pre-hospital emergency medical care at the EMT - Intermediate level; demonstrate the ability to competently perform all applicable skills; and exhibit attitudes and behavior consistent with the ethics and professionalism expected of the EMT Intermediate.

Students will present current EMT Basic certification on or before the first night of class. Students must adhere to the Alamo Colleges criminal background investigation. A current CPR card with an expiration date to include six months after the end of class will be required.

The Department of State Health Services and National Registry test fees are not included in the tuition. Current shot records and CPR cards will be discussed the first night of classes. Please call (210) 486-3406 for advisement prior to enrollment.

EMSP 1061 Clinical:  EMT Intermediate 120 Hours
This program also includes a health-related work-based learning experience in a clinical setting that enables the student to apply specialized occupational theory, skills, and concepts they learn. Direct supervision is provided by the clinical professional.

Phlebotomy Program

Prerequisite: Recent TB Skin Test, Hep B Shot series, current immunizations and Background Check (www.precheck.com)

This program prepares for skill development in the performance of a variety of blood collection methods, using proper techniques and universal precautions.

     
PLAB 1023 Phlebotomy 48 Hours
This course includes vacuum collection devices, syringes, capillary skin puncture, butterfly needles and blood culture, and specimen collection on adults, children and infants. Emphasis on infection prevention, proper patient identification, labeling of specimens and quality assurance, specimen handling, processing, and accessioning. Topics include professionalism, ethics, and medical terminology. Demonstrate knowledge of infection control and safety; demonstrate understanding of quality assurance and the importance of specimen collection in the overall patient care system; and demonstrate knowledge of collection equipment, various types of additives used, special precautions necessary, and substances that can interfere in clinical analysis of blood constituents. Demonstrate proper techniques to perform venipuncture and capillary puncture on adults, children, and infants; and demonstrate the knowledge of requisitioning specimen transport and specimen processing.
     
PLAB 1060 Phlebotomy Clinical 120 Hours

 
*Prerequisite PLAB 1023  

A health-related work-based learning experience that enables the student to apply specialized occupational theory, skills, and concepts. The college and the clinical site develop and document an individualized plan for the student. The plan relates phlebotomist workplace training and experiences to the student’s general and technical course of study.
 

Medical Billing and Coding

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HITT 1005 Medical Terminology 48 Hours
This course entails the practical application of a medical vocabulary system. Topics include: structure, recognition, analysis, definitions, spelling, pronunciation, and combination of medical terms from prefixes, suffixes, roots, and combining forms. Students will define terms and abbreviations which apply to the structural organization of the body; and recognize and analyze terms and their components from a list including prefixes, suffixes, roots, and combining forms.
POFM 1000 Medical Coding 80 Hours
  *Prerequisite HITT 1005  

This course is a survey of medical insurance including the life cycle of various claim forms, terminology, litigation, patient relations, and ethical issues. Topics include: medical records coding, ICD-9-CM and CPT-4, billing and bookkeeping, fee collection, insurance terminology, benefit coverage, insurance claims including workman’s compensation, Medicare and Medicaid.

HITT 2046 Advanced Medical Coding 48 Hours
In-depth coverage of ICD and CPT coding rubrics, conventions, principles, and updates as they apply to accurate coding of complex medical/surgical cases, with emphasis on case studies.  Government regulations and changes in health care reporting will be addressed.  Interpret inpatient or outpatient medical records to assign appropriate principal/secondary diagnosis and principal/secondary procedures.
     
HITT 2045 Coding Certification Exam Review 24 Hours
Review of Coding competencies and skills in preparation for a coding certification exam
 POFM 1000 Medical Coding 80 Hours

Pathophysiology

Students will study the pathology and general health management of diseases and injuries across the life span.  Topics include etiology, symptoms, and the physical and psychological reaction to diseases and injuries.
     
HPRS 2001 Pathophysiology

Professional Development

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Library Technician

The Library Technology program provides technical and practical skills for career opportunities in libraries of all kinds. Students will progress from theory to hands-on practice in the four major service areas of libraries to practice and discussion of skills required on the job. The five courses constitute Certificate program which is listed as part of the Corporate and Community Education Division. A student can earn a certificate to help get a job or promotion, upgrade job skills, and/or meet school district Continuing Education Units (CEU’s) requirements. These courses are offered online.  240 Hours.

The five available courses are: 

1. Introduction to Libraries 

2. Acquisitions and Cataloging 

3. Public Services 

4. Internship in Library Assistant 

5. Information Sources and Services 
  

Online Courses

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Virtual College of Texas courses are online courses offered throughout the school year. Featured courses are: Re-Entry Nursing Update; and LVN Refresher Theory. For a complete listing, visit our website at: www.vct.org.  

Business

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Accounting Payroll Clerk Assistant

The Accounting Payroll Clerk is for individuals that are interested in preparing payroll or would like to learn a portion of accounting. Trainees will have the opportunity to prepare an actual payroll register; while learning the processes in­volved with local and federal tax laws, ledgers, special journals, and employer/employee deductions and contributions. Upon successful completion, students will gain the experience and hands on training to prepare payroll in its entirety. Financial aid is available for those who qualify. A complete FAFSA application is required in the financial assistance process.  This training offers students the opportunity to earn college credit. Textbook(s) required.

ACNT 1003 Computerized Accounting

120 Hours

 

Introduction to Computer Applications in Business

The following courses are designed to offer individuals the opportunity to receive hands-on training, upgrade com­puter skills and learn the special features that software packages offer, and increase speed and accuracy. In today’s workforce it is highly recommended that individuals be proficient with software applications that will be used daily to complete immediate job requirements. Our goal and focus is to grow individual proficiency within each software ap­plication and to increase skills, abilities, and productivity that will help establish new technical initiatives when complet­ing projects, reports, and presentations. Students must attend 80 percent of the course successfully in order to receive a certificate of completion. Financial aid is available for those who qualify. A complete FAFSA application is required in the financial assistance process.  Textbook required.

ITSW 1022 Introduction to Microsoft Excel 8 Hours
ITSW 1046 Intermediate Microsoft Excel     8 Hours
ITSW 2049 Advanced Microsoft Excel            8 Hours
ITSW 1037 Introduction to Microsoft PowerPoint    8 Hours
ITSW 1041 Intermediate Microsoft PowerPoint  8 Hours
ITSW 1053 Introduction to Microsoft Access 8 Hours
ITSW1055 Intermediate Microsoft Access                  8 Hours
POFI 1024 Introduction to Microsoft Word                8 Hours
POFI 2037 Intermediate Microsoft Word                    8 Hours
ITSW 1030 Introduction to Microsoft Outlook           8 Hours
Introduction to Computer Technology for Business

Do you have a computer at home but don’t know how to use it or turn it on? Have you been out of the workforce and are ready to go back but feel you don’t have enough computer skills? With the fast growing pace in technology, we strive to offer our community a course that will teach people to use a computer and fully understand its functions and features. This course is ideal for individuals who want to learn how to operate a computer and how it is used in today’s business environment. Upon successful completion, students will gain the knowledge and hands-on training that can be applied to any job setting. Financial aid is available for those who qualify. A complete FAFSA application is required in the financial assistance process.  Textbook required.

ITSC 1012 Computer Literacy 16 Hours

 

Office Support Assistant
 

Are you interested in becoming employable in an office environment? If the answer is yes, then this preparatory program is ideal for you.

Most people might ask, “Where can I work as an Office Support Assistant?” People with acquired skills in Microsoft, customer service, time management and job readiness can work in any office environment. Currently, this demand job offers plentiful employment opportunities within the oil, gas, and petroleum industry.

Register today and learn the skill sets that will assist you in becoming marketable to the office education business. Financial Aid is available for those who qualify. A complete FAFSA application is required in the financial assistance process.

LEARNING OUTCOMES

  • ·         Microsoft Office
  • ·         Resume Writing
  • ·         Business Etiquette
  • ·         The Art of Interviewing
  • ·         Time Management
  • ·         Customer Service
POFT 2031 Office Support Assistant 120 Hours
Medical Front Office Representative

If you would like to earn an employment pathway into the medical industry, you can start with the Medical Front Office introductory program.

Our 264 hour program is designed to train you in the skill sets that employers seek when hiring front office personnel. You will learn the newest forms of business standards necessary to work as a Medical Front Office Representative. An added benefit to our program is that you can earn college credit for your job entry training in Business Correspondence, Business Communication, Spreadsheets and Reports and Effective Customer Interaction.

Prepare yourself for this workforce and register today. For further information or to receive assistance with your registration process, please call (210) 486-3404. This program qualifies for Financial Aid. A complete FASFA application is required in the financial assistance process.

We look forward to having you in our program that is scheduled to begin soon.   

Skills Set:

  • ·         Business Correspondence                          
  • ·         Business Communication
  • ·         Spreadsheets and Reports
  • ·         Effective Customer Interaction
  • ·         Medical Terminology
  • ·         Medical Coding
POFT 1029 Keyboarding/Document Formatting 48 Hours
 ITSW 1045 Microsoft Excel  48 Hours
BUSG 1005 Customer Service 40 Hours
 HITT 1005 Medical Terminology  48 Hours
 POFM 1000 Medical Coding 80 Hours
Loan Processing Clerk Certificate

This job entry training program is geared for individuals wanting to learn the banking industry; specifically loan processing.  This 240 hour program offers the basic training opportunities that an individual would need to know to work in a bank and process loans, accordingly.  This program includes providing hands-on training in critical areas of bank loan processing such as loan applications, underwriting, debt ratios (ability-to-pay calculations), background investigations, salary calculation, loan auditing, loan closing credit report analysis, credit investigation, personal finance, auto finance, sale finance, mortgage finance and bank loans. The curriculum of courses is designed to provide students with training on bank loan processing principles and practices. 

Learning Objectives:
  • ·         Fundamentals of banking terminology and functions of credit, deposit and payment
  • ·         Fundamentals of negotiable instruments
  • ·         Fundamentals of business mathematics
  • ·         Cash flow
  • ·         Ratio analysis of individuals and businesses
  • ·         Credit worthiness
  • ·         Financial statements and industry standards
  • ·         Fair lending issues in financial services
  • ·         Federal regulations and state laws applicable to consumer lending
  • ·         Federal regulations and state laws applicable to commercial lending 
BNKG 1003 Principles of Banking 48 Hours
POFT 1025 Business Math 48 Hours
BNKG 1056 Financial Statements 48 Hours
BNKG 1045 Consumer Lending 48 Hours
BNKG 1049 Commercial Lending 48 Hours

 

Customer Service Representative

This course is designed in an interactive format to ensure students will have a higher retention of the customer service skills taught, and to provide them with the competencies and techniques for managing every call effectively and positively. Additionally, this training offers the com­munication proficiencies that will lead to exceptional customer service plus time management. In particular, students will learn how to effectively speak and adhere to existing structured busi­ness standards for Customer Service. The student will come to understand how important Cus­tomer Service Representatives are to any organization and how they can add productivity and growth to the company, or how quickly they can be the contributor in the reduction of sales/ revenue, production and misrepresent the organization as a whole.

MRKG 1000
Customer Service 
60 Hours


General Office Preparation

This course offers essential job readiness training for individuals interested in becoming employed in any type of office and/ or business setting. Students will receive hands-on-training in various areas of general office that include: Microsoft Office Business Applications, Keyboarding and Document Format­ting, Workplace Diversity, Business English, Teaming, Strategies on how to become an effective and productive employee, Workplace Communication, Business Technology, Records Management and Resume writing and the Art of Interviewing. The student will come to understand the basic operations in­volved in everyday general office duties and/or responsibilities. 

POFT 1013 General Office Preparation 60 Hours
Introduction to Computer Technology

This course is for the novice that is not very familiar with using a computer. This course will teach students to use a computer by learning to log on to Windows, start pro­grams, use a word processor, work with files saved within the Microsoft Office Suite and learn to research/browse the internet. In addition, students will learn to use e-mail that includes composing a message with attachments. Students will learn to utilize all the computer and peripher­als with confidence and ease. Textbook required.  

ITSC 1012 Introduction to Computer Technology for Business 20 Hours
The Art of Interviewing Workshop

This training is designed for individuals seeking to enter the work­force. Students will learn how to search for a job (accordingly), create resumes, cover letters, practice job interviewing skills, ex­plore and learn the latest forms of interviewing techniques, re­sume formats and designs, and workforce preparatory etiquette.

Featured topics include dress for success, work ethics, and busi­ness communication. Students will walk away feeling confi­dent of having the skills and abilities that are required in gaining employment. This training is designed for individuals seeking to become employable and developing their personal skills such as time management, team building, customer service, and communications skills. 

POFT 1006 The Art of Interviewing 8 Hours

Safety

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Environmental, Occupational Health and Safety Programs

This coursework is designed to offer individuals the opportunity to learn the regulations, policies and procedures of the Occupational Safety and Health Administration (OSHA) required by certain occupations. Our coursework includes the laws, requirements and codes necessary for the handling of hazardous substances in the workplace. We also provide safety coursework for the general and construction industry that focuses on hazard identification, avoidance, control and prevention in the workplace.

Topics covered can include: Hazardous Waste Operations and Emergency Response, Electrical Safety, Blood Borne Pathogens Awareness, Hazardous Materials Transportation, Hazard Communication, Emergency Preparedness, MSDS Program, and more.

EPCT 1053 40-Hour HAZWOPER 40 Hours

This course is designed to satisfy the minimum regulatory requirements of 29 CFR 1910.120(e)(3)(i) by providing the initial training necessary for general site workers at hazardous waste/hazardous materials sites or emergency response personnel who expect to encounter hazardous or potentially hazardous work conditions, including situations that require respiratory protection as defined by the OSHA hazardous waste operations and emergency response (HAZWOPER) guidelines.

EPCT 1053 24-Hour HAZWOPER 24 Hours

This course is designed to satisfy the minimum regulatory requirements of 29 CFR 1910.120(e)(3)(ii-iii) by providing the initial training necessary for regular/occasional workers at hazardous waste/hazardous materials sites or emergency response personnel who expect to encounter hazardous or potentially hazardous work conditions but do not encounter conditions or situations that require respiratory protection as defined by the OSHA hazardous waste operations and emergency response (HAZWOPER) guidelines.

EPCT 1059 8-Hour HAZWOPER Refresher 8 Hours

This course is designed to satisfy the minimum regulatory requirements of 29 CFR 1910.120(e)(8) by providing the annual refresher training necessary for all workers at hazardous waste/hazardous materials sites or emergency response personnel who encounter hazardous or potentially hazardous work conditions, as defined by the OSHA hazardous waste operations and emergency response (HAZWOPER) guidelines.

EPCT 1023 Hazardous Waste Management Update 8 Hours

This course will provide current information concerning regulatory revisions and new technology applications in hazardous waste management. We will review the basic terms used in environmental compliance, soil-testing, water-testing, toxicology, and hazardous materials. This is a good course for professionals who are not familiar with these terms and their interpretations. Students who could benefit from this class are commercial and residential developers, excavators and builders.

EPCT 2004 Hazardous Materials Transport 8 Hours

A course in the transport of hazardous materials and dangerous goods to meet the requirements of the U.S. Department of Transportation Title 49 C.F.R, Sub Part H, Sections 172.700-172.704, commonly referred to as Docket HM-126F.

OSHT 1015 OSHA Regulations - Construction Industry 10-30 Hours

This course emphasizes hazard identification, avoidance, control and prevention in the workplace. OSHA policies, procedures, and standards from Title 29 C.F.R. Part 1926 are covered as well as general industry safety and health principles. This coursework may be customized to a specific work site as needed. Upon completion of this course, a wallet card and certificate will be issued.

OSHT 1015 OSHA Regulations - General Industry 10-30 Hours

This course is a study of Occupational Safety and Health Administration (OSHA) regulations pertinent to general industry. Students will identify the OSHA regulation information from Title 29 C.F.R. Part 1910. This course emphasizes hazard identification, avoidance, control and prevention in the workplace. OSHA policies, procedures, and standards are covered as well as general industry safety and health principles. Upon completion of this course, a wallet card and certificate will be issued.

Automated Manufacturing Training Program

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The Manufacturing & Industrial Technology program is a multi-disciplinary program designed to prepare students for technician-level positions and/or to increase knowledge base. Specialty areas allow students to choose an emphasis in industrial maintenance. Skills are acquired through lectures, demonstrations, hands-on experience and individual evaluations.

Lab activities include the use of modern equipment and techniques currently found in industry. Safety equipment and the safe use of tools and materials are integrated into each course in the curriculum. This training provides a foundation for any student to enter the workforce and continue skill enhancement.

Graduates are prepared to perform many functions including set-up, troubleshooting, processing and quality control. This requires proficiency in mathematics, practical problem solving and analysis.

ELMT 1091

Introduction to Industrial Training

8 Hours

Provides a sampling of applied mathematics, AC/DC circuits with basic motor control, intro to basic hydraulics/pneumatics and fundamental practical problem solving techniques. Emphasis is placed on direction of career path and suitability of the student to be a successful candidate in the industrial maintenance technology field.

Industrial Technician Certification
EEIR 1001 Math for Electronic Technicians 48 Hours

An applied mathematics course with emphasis on the numbering systems, calculations and problem solving skills needed to solve for electronic circuit parameters. Schematic and electronic terminologies are introduced.

Math Fundamentals: Reviews general math, basic algebra, and nominal trigonometry. Perform calculations involving whole numbers, fractions, exponents, logarithms, roots, percentages, radicals, and averages, basic trigonometry; demonstrate the ability to apply Ohm’s and Watt’s law.

Metric Conversions: Fundamentals, Length, Area, and Volume Conversions Mass: Units and Conversions Time: Units and Conversions Temperature: Units and Conversions Pressure and Torque. Reviews the International System of Units (Metrics) and how to convert to other systems. This includes three dimensional units, mass, time, temperature, pressure, and torque.

DFTG 1022 Technical Drawing - Basic Blueprint Reading 40 Hours

Emphasis on accurate/efficient interpretation of symbols/graphic language required to produce working drawings. Gives basic instruction for creating electronics drawings. Begins with general topics such as electronics terms, electronics symbols, and component descriptions and reference designations. Students progress into specific applications, including wiring, cabling, harnesses and component enclosures. Gives a basic understanding of mechanical drawing practices so the student can properly interpret blueprints. This includes threads, gears, and surface texture notations view and sectioning conventions, dimensioning practices, tolerance as a method of control, related elements, and interpreting special applications.

CETT 1003 Electricity 1 - DC Circuits 64 Hours

A study of the fundamentals of direct current including Ohm’s law, Kirchhoff’s laws and circuit analysis techniques. Emphasis is on circuit analysis of resistive networks and DC voltage measurements. Gives a foundation in Direct Current (DC) Circuits and how voltage, current, resistance, and power all relate in circuits. DC motors are also introduced in this course.

CETT 1005 Electricity 2 - AC Circuits 64 Hours
  *Prerequisite: Electricity 1 - DC Circuits (CETT 1003)  

A study of the fundamentals of alternating current including series and parallel AC circuits, phasors, capacitive and inductive networks, transformers, and resonance. Gives a foundation in Alternating Current (AC) Circuits to include capacitance, inductance, three phase power, diodes, filters, and AC motors.

ELMT 1005 Pneumatics/Hydraulics - Basic Fluid Power 80 Hours
  Prerequisites:  Math for Electronic Technicians (EEIR 1001) Recommended  

Basic fluid power course covering vacuum systems, pneumatic and hydraulic systems, fluid power symbols, operating theory, components, and basic electrical and manual controls. Hydraulics - Introduces hydraulic concepts of mechanical control of cylinders, valves, etc., that are used in manufacturing. This control includes the physics and formulas necessary to troubleshoot these systems in industry. Pneumatics - Carries the hydraulic concepts further to include that of compressible fluids and how compressibility affects the mechanical systems.

Industrial/Troubleshooting Technician Certification
INTC 1057 Sequence Circuitry - AC/DC Motor Control 80 Hours

The fundamental study of electric motors, characteristics with emphasis on starting, speed control, and braking systems. Introduces motor control devices common to a modern industrial environment, including , but not limited to, jogging (inching) circuits, braking circuits, electronic control circuits, reduced voltage starting systems and proximity switches.

CETT 1015 Electronic Equipment Controls - Digital Applications  
  Prerequisites:  INTC Sequence Circuitry - AC/DC Motor Control  

An entry-level course in digital electronics covering number systems, binary mathematics, digital codes, logic gates, Boolean algebra, Karnaugh maps, and combinational logic. Emphasis is placed on circuit logic analysis, circuit reductions, holding circuits, timing charts, sequential ladder logic, anti-repeat circuits, and discrete sensors and troubleshooting digital circuits.

ELMT 2037 Electronic Troubleshooting, Service, and Repair*  
  Prerequisites:  INTC 1057 Sequence Circuitry - AC/DC Motor Control;  
  CETT 1025 Electronic Equipment Controls - Digital Fundamentals  

In-depth coverage of electronic systems, maintenance, troubleshooting, and repair. Topics include symptom identification, proper repair procedures, repair checkout, and preventative maintenance. Emphasis is placed on safety and proper use of test equipment. Utilizes all of the concepts and skills taught throughout the entire Industrial Technician training, and requires the student to work under similar situations that might be found in industry. It also introduces the practical problem techniques which are used to quickly and safely troubleshoot to the faulty component. 

*May be offered as a capstone course.

PLC Certification
ELPT 2019 PLC 1 - Programmable Logic Controllers 96 Hours

An introduction to programmable logic controllers as used in industrial environments including basic concepts, programming, applications, troubleshooting of ladder logic, and interfacing of equipment. Basic fundamentals of the Toyopuc PLC to include basic instructions, parameter settings, hardware components, circuit creation, sequential flow control, and function block programming.

ELMT 1001 PLC 2 - Programmable Logic Controllers 80 Hours
  *Prerequisites:  ELPT 2019 Programmable Logic Controllers I (PLCI)

An introduction to programmable logic controllers as used in industrial environments including basic concepts, programming, applications, troubleshooting of ladder logic, and interfacing of equipment. This course introduces the Allen-Bradley 5000 PLC to include RSLinx, basic configuration, tags, Panel View, communication, ControlNet, DeviceNet, and Industry Programming Standards.

ELMT 2039 PLC 3 - Advanced Programmable Logic Controllers 30 Hours
  *Prerequisites:  PLC 1 and PLC 2 (ELPT 2019)  

Advanced applications of programmable logic controllers as used in industrial environments including concepts of programming, industrial applications, troubleshooting ladder logic, and interfacing to equipment.

PLCs for Non-Programmers
This course is an introductory course aimed at multi-skilled maintenance technicians, electricians, or other non-programmers who need a general understanding of PLCs.

Introduction to VFDs
This course is designed for persons requiring general knowledge and understanding of Variable Frequency Drives.

Electrical Troubleshooting & Preventive Maintenance
This course is a hands-on course providing training on some of the most commonly performed electrical troubleshooting tasks.

Electrical Drawings, Diagrams, and Schematics
This course is designed to teach/refresh students in how to use Boolean algebra, how to read and write electrical symbols, gate logic, and digital ladder logic.

Preventive Maintenance Techniques for Facility and Industrial Maintenance
This course is targeted to maintenance technicians to teach them how to anticipate or catch a problem before it occurs.

Electrical Safety and Arc Flash Protection
This is an NEC-based course identifying and providing solutions for working around electrical systems and equipment.

Basic Electricity for the Non-Electrician
This is a basic electricity class with hands-on training on test equipment, wiring techniques, and personal protection equipment.

Industrial Electrician Helper

This certificate prepares students for a job in maintenance, installations and troubleshooting of electrical equipmen. Students are introduced to hands-on training in electricity and electrical control systems. They will gain valuable insight to the workings of transformers and motors and will learn how energy changes form and how it is controlled.                                                                                                                  224 Hours.

The four available courses are:

1. Electrical Circuits 

2. Basic Electrical Wiring 

3. Transformers and Motors 

4. National Electrical Code

Welding

Recent discoveries of Oil and Natural Gas in South Texas are increasing demand for welders in the area. 

Learn the skills in demand through Palo Alto College!                                                                       

The four available courses are: 

1. Intro to Welding 

2. Advanced Arc, Metal, & Tungsten

3. Inert Gas Welding

4. Pipe Welding & Layout

WLDG 1021 Introduction to Welding 80 Hours
WLDG 2043 Advanced Arc Welding 80 Hours
WLDG 2052 Advanced MIG/Flux Core 80 Hours
WLDG 1035 Introduction to Pipe Welding 80 Hours
WLDG 2053 Advanced Pip Welding 80 Hours
WLDG 2051 Advanced TIG: Advanced Gas Tungsten Arc Welding (GTAW) 80 Hours
WLDG 2035 Advanced Layout and Fabrication 80 Hours
 Oil and Gas Technology 

Courses are offered in conjunction with the Oil and Gas Technology program, which leads to an Associate of Applied Science Degree. The courses listed below are for Continuing Education Unit Credit but are taught along side the College Credit equivalent courses.

PTRT 1001 Introduction to Petoleum Industry 48 Hours
PTAC 1002 Introduction to Process Technology 48 Hours
CETT 1002 Electricity Principles 64 Hours
INCR 1002 Physics of Instrumentation 64 Hours
ENER 1030 Basic Mechanical Skills for Energy 64 Hours

 

Information Technology

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CompTIA A+ - Computer Repair Technician

The CompTIA A+ certification has become the industry standard for skills needed by computer repair technicians and support professionals in today’s fast-paced information technology environment. In addition to classroom instruction time, students will repair and replace hardware, install and troubleshoot software, and observe and diagnose real-world computer problems hands-on. Our students are prepared not only to pass the A+ certification exam, but are also equipped to start careers as information technology professionals. Course tuition includes textbook, toolkit, practice tests and the CompTIA A+ certification exam voucher.

ITSC 1025 Computer Repair Technician 80 Hours

                                                                     

CompTIA Network+ - Network Technician

The CompTIA Network+ certification is recognized as the minimum standard for skills required by computer network technicians. Students in the Net-work+ certification training program will learn the terminology, hardware and software components of computer networks; identify protocols and recognize topologies; install network hardware, software and dabbling; trouble-shot and solve network connectivity problems. CompTIA recommends students attempting the Network+ certification have their A+ certification and at least six months experience in a networking environment. Course tuition includes textbook, toolkit, practice tests and the CompTIA A+ certification exam voucher. 

ITNW 2051 Network Technician 40 Hours

                

CompTIA Security+ - Network Security Specialist

The CompTIA Security+ certification is recognized by the technology com-munity as a valuable element in the training of IT security analysts. Students will begin with general computer network and security concepts and will move on the cryptography, virtual private networking and other advanced security topics. Students will also be introduced to cutting-edge tools and techniques for securing computer networks of all sizes. Although not a pre-requisite, it is recommended that CompTIA Security+ candidates have at least two years of on-the-job networking experience, with an emphasis on security. Course tuition includes textbook, toolkit, practice tests and the CompTIA A+ certification exam voucher. 

CPMT 2050 Network Security Specialist 80 Hours

                                                              

Logistics

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Logistics & Warehousing

A demand occupation course that offers study in introduction to logistics, forklift operation, electronic ID and barcoding, equipment, shipping and physical inventory, warehouse security, workplace safety and hazardous materials transportation. The Logistics and warehousing graduate will gain skills required for jobs in material management, forklift operation and inventory control.

LMGT 1025 Warehousing Management 48 Hours
LMGT 1019 Introduction to Business Logistics 48 Hours
LMGT 1023 Transportation Management 48 Hours

Entry Level Logistics          352 Hours

POFT 1025 Business Math and Machines Applications 48 Hours
BMGT 1022 Customer Service 48 Hours
OSHT 1015 Safety & Accident Prevention 18 Hours
QCTC 1000 Quality Assurance 30 Hours
LMGT 1021 Inventory Control 48 Hours
LMGT 1021 Logistics and Materials Mgmt & Shipping Receiving 48 Hours
LMGT 1064 Practicum 112 Hours

Domestic & International Transportation Technician             352 Hours.

POFT 1025 Business Math and Machines Applications 48 Hours
BMGT 1022 Customer Service 48 Hours
OSHT 1015 Safety & Accident Prevention 18 Hours
QCTC 1000 Quality Assurance 30 Hours
LMGT 1093 Logistics & Materials Mgmt 48 Hours
LMGT 1023 Domestic and International Transportation 48 Hours
LMGT 1064 Practicum 112 Hours

Import/Export Technician               352 Hours

POFT 1025 Business Math and Machines Applications 48 Hours
BMGT 1022 Customer Service 48 Hours
OSHT 1015 Safety & Accident Prevention 18 Hours
QCTC 1000 Quality Assurance 30 Hours
IBUS 2045 Import Customs Regulations 48 Hours
IBUS 1001 Principles of Export 48 Hours
LMGT 1064 Practicum 112 Hours

Production Worker Training            186 Hours

MCHN 1042 Basic Shop Math 32 Hours
BMGT 1022 Customer Service 48 Hours
QCTC 1008 Quality 24 Hours
LMGT 2000 Logistics 48 Hours
FPTA 1016 Portable Fire Extinguisher 8 Hours
EMSP 1026 CPR/1st Aid/Bloodborne Pathogens Certification 8 Hours
CNSE 1003 Forklift Operator Certification 8 Hours
EPCT 1059 Occupation Safety Health Administration (OSHA) Hazardous Waste Operations (HAZWOPER) 8 Hours
OSHT 1015 Occupational Safety Health Administration (OSHA) Certification 10 Hours

 

Workforce Ready

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This course is designed for individuals seeking to become better employees and get ahead by developing their personal skills such as time management, team building, customer service and communication skills.  This course also develops foundation skills using basic skills in reading, writing, math, decision-making and problem solving.