Alamo Colleges District

Alamo Colleges District

County school is located

Serving the Bexar County community through its programs and services that help students succeed in acquiring the knowledge and skills needed in today’s world. Today, five colleges fulfill this promise with a vast array of courses and 2-year degrees.
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Northeast Lakeview College

Northeast Lakeview College

Northeast Bexar County
Est. 2007

Serving more than 6,000 students from the ten Metrocom Communities and northeast San Antonio. Named “Best Institutional Facility” by Live Oak Economic Development.
Visit the NLC Website
Northwest Vista College

Northwest Vista College

Northwest San Antonio
Est. 1995

Creating opportunites for success by offering quality academic, technical and life-long learning experiences to its diverse communities in a collaborative, student-centered, data-informed and shared leadership environment.
Visit the NVC Website
Palo Alto College

Palo Alto College

South San Antonio
Est. 1985

Top 10 finalist for the 2019 Aspen Prize for Community College Excellence, the nation’s signature recognition of high achievement and performance in America’s community colleges.
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St. Philip’s College

St. Philip’s College

East and Southwest
San Antonio
Est. 1898

A comprehensive public community college whose mission is to empower our diverse student population through educational achievement and career readiness.
Visit the SPC Website
San Antonio College

San Antonio College

Midtown
Est. 1925

San Antonio College is named in the top 150 community colleges in the nation by Aspen Institute, and is ranked among the Top 10 colleges for Hispanics by Hispanic Outlook Magazine.
Visit the SAC website

Palo Alto College

May 02, 2024

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Palo Alto College Schedule/Catalog 2022-2023 [Archived Catalog]

Computer and Networking Support Specialist, A.A.S. ♦

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This Associate of Applied Science degree provides advanced development of those responsibilities one would be tasked within a small or medium sized Information Technology Department along with the marketable skills of critical thinking, teamwork, and communication skills sought by employers. Students are prepared to troubleshoot advanced hardware and software issues to address client needs. Students learn hands-on techniques for traditional networking and cloud networking escalated issues including basic cybersecurity. This certificate prepares students for the CompTIA A+, Network+, CCNA, and CompTIA Security+.

This offering is available in the following modes:

Face-to-face, Fully online

With this award, you may seek jobs such as:

Computer User Support Specialists

Related Awards:

Computer and Networking Support Specialist Level 1 Certificate ♦

Cyber Defense and Operations Level 2 Certificate ♦

Cyber Defense and Operations, A.A.S ♦

Cyber and Digital Forensics Level 1 Certificate ♦

Network and Cloud Computing. Level 2 Certificate

Network and Cloud Computing, A.A.S.

Personal Computer Skills Level 1 Certificate ♦

Total Credit Hours Required: 60

Semester I

ENGL 1301 - Composition I
CPMT 1451 - IT Essentials: Intro to PC Hardware and Software
ITSC 1316 - Linux Installation and Configuration
ITNW 1425 - Fundamentals of Networking Technologies ***

Semester II

ITCC 1414 - CCNA 1: Introduction to Networks ***
ITSE 1311 - Beginning Web Programming
ITSC 2339 - Personal Computer Help Desk
Select 1 course from Mathematics (20) Core

Semester III

ITCC 1444 - CCNA 2: Switching, Routing, and Wireless Essentials
Select 1 course from Social and Behavioral Sciences (80) Core

Semester IV

ITSW 1307 - Introduction to Database
ITCC 2420 - CCNA 3: Enterprise Networking, Security, and Automation
ITNW 1409 - Fundamentals of Cloud Computing
ITSY 1300 - Fundamentals of Information Security

Semester V

ITSC 2364 - Practicum - Computer and Information Sciences, General *
ITNW 2327 - Advanced Cloud Concepts
Select 1 course from Additional Communication (90) Core
Select 1 course from Language, Philosophy & Culture (40) Core or Creative Arts (50) Core

Milestone Course(s)

*** denotes Milestone course(s)

A milestone course is a course that is critical for success in this program as determined by the Faculty of the Alamo Colleges District.

Additional Program Information

This degree helps the student prepare for a career as a computer support specialist. All computer support positions require strong analytical thinking and problem-solving abilities. Technical support specialists may go on to supervisory positions in which they oversee the work of a support staff and handle more complicated problems. With additional training or education, a support specialist may pursue a career as a quality assurance engineer who tests computer programs for problems, or designs software to perform such tests.

Notes:

# Course not taught at Palo Alto College
* Capstone Course
CIP Code: 11.1002
Major Code: COSP

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