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    Palo Alto College
   
 
  Dec 14, 2019
 
Palo Alto College 2009-2010 Academic Catalog 
    
Palo Alto College 2009-2010 Academic Catalog [Archived Catalog]

Administrative Computer Technology: Business Communications Level I Certificate


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Administrative Computer Technology offers a three-level certificate program designed to meet the needs of students who primarily seek employment skills. After completing one of the 15-, 30-, or 45-hour certificate plans, students will have sufficient skills to obtain employment in certain entry-level jobs or to advance in their current position. Courses at each level dovetail with the next level and all lead toward the Associate of Applied Science degree. With the assistance of a faculty advisor, a student can design a program of study to meet his or her individual needs. Proficiency in basic English, reading, and math must be demonstrated prior to entry and/or advancement in the program.

Administrative Computer Technology also offers a Customer Services Representative Certificate program. This certificate, developed in cooperation with local business and industry, is designed to provide skills in communication, human relations, and computers. The Customer Services Representative Certificate meets the needs of employers in telemarketing and related businesses. Keyboarding competency of 20 words a minute with five or less errors is a must before entering the Associate degree or certificate plans. Please talk to an ACT advisor if you have questions or concerns.

Demonstrated keyboard proficiency may be achieved through any of the following:
A. Proficiency Test
B. POFT 1329 - Beginning Keyboarding 
C. POFT 2303 - Speed and Accuracy Building 
 

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