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Library Info
Library Information
Ozuna Library and Learning Center
Cir (210) 486-3555
Ref (210) 486-3557
Summer 2017
(June 5–July 30)

Mon–Thurs: 8 a.m.–7 p.m.
Fri.—Sun: Closed
Computer Lab

Tutoring Services

Gutierrez Learning
Labs -105

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IT Services
Ozuna 121 and 150
    Palo Alto College
  Jul 27, 2017
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Palo Alto College Schedule/Catalog 2012-2013 [Archived Catalog]

Customer Services Representative Level I Certificate

Return to: Programs and Courses - Administrative Computer Technology

Administrative Computer Technology offers a Customer Services Representative Certificate program. This certificate, developed in cooperation with local business and industry, is designed to provide skills in communication, human relations, and computers. The Customer Services Representative meets the needs of employers in telemarketing and related businesses. Keyboarding competency of 20 words a minute with five or less errors is a must before entering the Associate degree or certificate plans. Please talk to an ACT advisor if you have questions or concerns.

Demonstrated keyboard proficiency may be achieved through any of the following:
A. Proficiency Test
B. POFT 1329 - Beginning Keyboarding 
C. POFT 2303 - Speed and Accuracy Building 

Return to: Programs and Courses - Administrative Computer Technology